Privacy Policy

Introduction

At Prairie Lighting ("we," "us," or "our"), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website www.prairielighting.ca or use our services. By using our Site, you consent to the practices described in this Privacy Policy.

1. What Information We Collect

We may collect two types of information when you interact with our Site:

• Personal Information: This refers to any information that can identify you personally, such as your name, email address, phone number, billing information, or other information you provide when filling out forms on our Site.
• Non-Personal Information: This includes data that cannot be used to identify you, such as browser type, device type, IP address, and usage data (e.g., pages viewed, time spent on the Site).

2. How We Collect Your Information

• Directly from You: When you submit forms, make inquiries, sign up for newsletters, or make purchases through our Site, you provide us with your personal information.
• Automatically: We may automatically collect certain non-personal information through the use of cookies, web beacons, and similar tracking technologies to improve the functionality of our Site and enhance your user experience.

3. How We Use Your Information

We may use the information we collect for the following purposes:

• To process transactions and provide requested products or services.
• To respond to your inquiries and provide customer support.
• To send promotional emails, newsletters, or other communications (with your consent).
• To analyze Site usage, improve our services, and troubleshoot technical issues.
• To comply with legal obligations and protect our legal rights.

4. Disclosure of Your Information

We will not sell, rent, or trade your personal information to third parties. However, we may disclose your information in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our Site, conducting business, or servicing you (e.g., payment processors, email services, analytics providers). These providers are obligated to protect your information and can only use it for specific tasks related to our business.
• Legal Compliance: We may disclose your information if required to do so by law or in response to valid legal requests by public authorities (e.g., a court or government agency).

5. Security of Your Information

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we use industry-standard encryption and other security measures, please be aware that no method of data transmission over the Internet is entirely secure. We cannot guarantee absolute security.

6. Cookies and Tracking Technologies

Our Site may use cookies, web beacons, and other tracking technologies to improve functionality, enhance your user experience, and analyze Site traffic. You can control cookie settings through your browser, but disabling cookies may affect your ability to use certain features of the Site.

7. Accessing and Updating Your Information

You have the right to access, update, or correct the personal information we hold about you. If you wish to review, modify, or delete your personal information, please contact us at service@prairielighting.ca

8. Retention of Your Information

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once it is no longer needed, we will securely delete or anonymize your personal information.

9. Children's Privacy

Our Site is not intended for children under the age of 13, and we do not knowingly collect or solicit personal information from children. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information as soon as possible.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will post any updates on this page, and the "Effective Date" at the top will indicate when the policy was last updated. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Prairie Lighting
service@prairielighting.ca
403-402-4333