Product and Workmanship Warranty

Prairie Lighting Workmanship and Product Warranty

The liability of Prairie Lighting, as well as the products sold and installed by Prairie Lighting under this warranty, is limited. Please review and understand the terms and conditions outlined in this warranty. It applies solely to the original homeowner who purchased the “Prairie Lighting’s Permanent Outdoor LED Lights” package, as detailed on the invoice. The warranty can be transferred one time during the warranty period, in the event of a property sale. Prairie Lighting reserves the right to modify the warranty terms at any time without prior notice.

1. 5-Year Workmanship Warranty

Prairie Lighting provides a 5-Year Workmanship Warranty to the warranty holder (the “Customer”) on all installation services for the Prairie Lighting products (the “Project”). This warranty covers any defects in workmanship that occur due solely to errors in installation performed by Prairie Lighting or its authorized agents, contractors, or employees.

Warranty Coverage
If any component of the “Prairie Lighting Permanent Outdoor LED Lights” fails because of defective installation workmanship during the 5-year period from the completion of the Work (the “Workmanship Warranty Period”), Prairie Lighting will repair or replace the defective item(s) at no charge to the Customer. The completion date of the Work is defined as the date of the final invoice.

Warranty Conditions
This Workmanship Warranty is conditioned upon the Customer’s full compliance with the terms of this warranty and the completion of the Maintenance Program as outlined by Prairie Lighting.

2. 5-Year Product Warranty

Prairie Lighting provides the Customer (the “Customer”) with a 5-Year Product Warranty (the “Product Warranty”) for the Prairie Lighting permanent decorative lighting package (the “Product”), subject to the terms, conditions, and limitations set forth in this warranty. This warranty covers the Product for a period of 5 years (the “Product Warranty Period”), starting from the date of the final invoice issued by Prairie Lighting.

Under normal use and conditions, the Product is warranted to be free from manufacturing defects, provided the Customer adheres to all terms and conditions outlined in this warranty and follows the Maintenance Program described below.

Warranty Coverage

If a Product failure occurs during the Product Warranty Period, Prairie Lighting will, at its sole discretion, will replace any part of the Product determined to be defective.

Warranty Conditions

This Product Warranty is conditioned upon the Customer’s full compliance with the terms of this warranty and the completion of the Maintenance Program as outlined by Prairie Lighting. The Product Warranty Period begins on the date of the final invoice issued by Prairie Lighting to the Customer.

3. General Maintenance Guide for Customer:

During both the Workmanship Warranty Period and the Product Warranty Period, the Customer is required to perform the following maintenance tasks once every calendar year:

• Conduct a visual inspection of the control box and promptly notify Prairie Lighting of any damage to the control box or its components.
• Conduct a visual inspection of the Product and immediately notify Prairie Lighting of any damage to the Product or any segments that are not functioning properly.

4. Warranty Coverage Exclusions:

The Product Warranty does not apply under the following circumstances:

• Damage from Environmental Factors
  The warranty does not cover damage caused by extreme weather conditions, such as storms, hail, lightning, flooding, high winds, or other natural disasters.
• Electrical Surges or Power Failures
  Damage caused by power surges, electrical spikes, or fluctuations in voltage, including issues caused by faulty wiring or improper electrical connections at the power outlet used to plug controller box.
• Physical Damage
  The warranty does not cover damage caused by accidents, vandalism, impacts from foreign objects, or abuse, including drops or physical shocks.
• Neglect or Misuse
  Failure to maintain the lights according to manufacturer recommendations, misuse of the product, or alteration of the product without authorization will void the warranty.
• Normal Wear and Tear
  The warranty excludes issues arising from the natural aging process of the product, such as fading, discoloration, or slight reduction in brightness over time.
• Unauthorized Repairs or Modifications
  Damage caused by unauthorized repairs, modifications, or tampering with the product by anyone other than an authorized technician.
• Loss of Function Due to Connectivity Issues
  The warranty does not cover issues related to Wi-Fi, Bluetooth, or other connectivity problems, unless directly related to a manufacturing defect in the product.
• Issues Caused by Third-Party Devices
  Problems caused by the interaction of the lights with third-party devices or systems not provided or recommended by the manufacturer.

5. Limitation of Liability

Under no circumstances shall Prairie Lighting be liable for any indirect, incidental, special, consequential, or similar damages arising from a breach of warranty, breach of contract, negligence, strict liability, or any other legal theory. This includes, but is not limited to, damages for loss of profits or revenue, loss of use of the lighting or any associated equipment, the cost of substitute goods, downtime, damage to goodwill, loss or damage to property or equipment, and any costs associated with recovering, reprogramming, or reproducing data or equipment.

The remedies provided under this limited warranty are the exclusive remedies available to the customer. Prairie Lighting’s total liability, whether arising from the product or the limited warranty, shall not exceed the original purchase price paid by the customer for the defective or nonconforming product.